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Privacy Policy

Effective Date: July 1, 2024

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This Privacy Policy describes how Sit With It Counselling & Psychotherapy ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (the "Website") or utilise our therapy services.

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Information We Collect

Personally Identifiable Information: This information can identify you as an individual. We only collect personally identifiable information that you provide to us through the Client Intake Form and the Informed Consent Form for our therapy services. This information may include your name, email address, phone number, and any other information asked for to understand your background before you start therapy sessions with us. This information is collected at the time of making a booking with us on the Website.

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Use of Information

We use the information we collect to provide you with our therapy services. This includes using the information from the Client Intake Form to understand your background and needs before therapy sessions begin. Without your explicit consent, we will never share your personal information with anyone outside of Sit With It Counselling & Psychotherapy.

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Information Protection

We take your privacy seriously and implement several security measures to safeguard your personal information.​

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We use wix.com's inbuilt booking feature for appointment scheduling, to allow you to book appointments online. Wix.com will collect your name, email address, and phone number when you book an appointment. Either party does not share this information to any third party. 

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As per Wix's privacy policy, "Wix may collect, store and process certain Personal Information of Users-of-Users (“Users-of-Users Information”), solely on our Users’ behalf and at their direction. For example, each of our Users is able to import their email contacts from third-party services like Gmail, or otherwise collect and manage contacts via their User Website. Such contacts are then stored with Wix, on the User’s behalf.​ For such purposes, Wix serves and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the European Union General Data Protection Regulation (“GDPR”)) of such Users-of-Users Information.​ The Users controlling and operating such User Websites shall be considered as the “Controllers” of such Users-of-Users Information, and are responsible for complying with all laws and regulations that may apply to the collection and control of such Users-of-Users Information, including all privacy and data protection laws of all relevant jurisdictions."​ For more information, visit https://www.wix.com/about/privacy

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Data Encryption: We use Secure Socket Layer (SSL) technology to encrypt any sensitive information, such as credit card details, that you provide through our website. This encryption helps protect your information while it is being transmitted to our databases. Once your information is received, we continue to use strong encryption methods to safeguard it.

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Cookies​

We use cookies and similar technologies to improve your experience on our website. Cookies are small data files that are stored on your device (computer, phone, tablet) by your web browser when you visit a website.

  • Understanding Your Preferences: Cookies help us remember your preferences, such as your preferred language or browsing settings. This can save you time on future visits by eliminating the need to re-enter this information.

  • Improving Your Experience: We use cookies to understand how you use our website. This helps us track trends, analyze site traffic, and deliver targeted advertising (if applicable). By understanding your preferences, we can personalize your experience and make it more enjoyable.

  • Overall Site Performance: Cookies also help us understand how effectively our website is performing. We can use this information to improve the overall functionality and user experience of the website.

Please note: You have control over cookies through your web browser settings. You can choose to block or delete cookies, but this may affect how you can interact with our website.

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Your Consent

By using our Website and submitting the Client Intake Form, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

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Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

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Our Limitations of Responsibility

We strive to provide a reliable and secure website experience. However, there are limitations to our responsibility:

Indirect or Consequential Damages: We cannot be held liable for any indirect, incidental, consequential, special, or exemplary damages that may arise from your use of the website. This includes situations like data loss or inability to access the site.
Third-Party Products and Services: Our website may contain links or features that connect you to third-party products or services. We are not responsible for the content, practices, or security of these third-party offerings.

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Children's Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will delete any such information from our records. This does not include information and bookings made by parents/guardians for their children aged under 18.

 
Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

 
Contact Us

If you have any questions about this Privacy Policy, please contact us at neeti@sitwithit.in

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